At Cisco, we believe that happy customers are the foundation of our success. That's why we use the Net Promoter Score (NPS) metric to gauge customer loyalty and satisfaction. By monitoring our NPS scores and taking action to address any issues, we can continuously improve the customer experience and build lasting relationships with our customers.
As a Cisco employee, I take pride in delivering excellent customer service and ensuring our customers are satisfied with their experiences. I understand that the success of our company depends on our ability to meet our customers' needs and exceed their expectations. That's why I actively monitor and analyze our NPS scores and take action to address any issues or concerns our customers may have.
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