Jun 23, 2024
Qs & As
Notice: We update dumps daily, the questions of dump isnt latest info and reference merely.
Click the Button: "Add to Cart" and pay it, we will send the dumps to your mail.
You can easily pay it via Debit Card or Credit Card even not create the Account!
Offer the VCE player for both Windows and Android!

EveDumps Microsoft MB-230 Exam Dumps

EveDumps is a leading provider of exam dumps and study materials for the Microsoft MB-230 exam, also known as the Microsoft Dynamics 365 Customer Service exam. The dumps offered by EveDumps are designed to provide a comprehensive understanding of the exam topics and are updated regularly to ensure that candidates have access to the most recent and relevant information. With a focus on quality, professionalism, and user-friendliness, EveDumps offers candidates the opportunity to excel in their MB-230 exam with confidence.

Microsoft MB-230 Exam Topics

The Microsoft MB-230 exam, or Microsoft Dynamics 365 Customer Service exam, covers a range of topics that test a candidate's knowledge and skills in various aspects of customer service within the Dynamics 365 platform. The exam topics and their respective weightage are as follows:

  1. Perform configuration (25-30%)
  2. Manage core customer service entities (30-35%)
  3. Manage queues, entitlements, and service level agreements (SLAs) (25-30%)
  4. Implement knowledge management (10-15%)

For more details on the exam topics, candidates can visit the official Microsoft certification website at:

Microsoft MB-230 Exam Format

The Microsoft MB-230 exam format is as follows:

Exam TypeNumber of QuestionsDurationPassing Score
Multiple Choice40-60120 minutes700

Please note that the number of questions and the passing score might be subject to change by Microsoft.

Microsoft MB-230 Exam Passing Score

The passing score for the Microsoft MB-230 exam is 700 on a scale of 1000. Candidates must achieve this score or higher in order to pass the exam and earn the certification.

What is the Microsoft MB-230 Certification Cost?

The cost of the Microsoft MB-230 certification exam is $165 USD. This price is subject to change and may vary by country or region. Candidates should verify the current exam fee on the official Microsoft certification website before registering for the exam.

How long is valid for Microsoft MB-230 Certification?

The Microsoft MB-230 Certification, also known as Microsoft Dynamics 365 Customer Service Functional Consultant Associate, is a valuable credential for professionals in the IT industry. This certification is valid for two years from the date of passing the exam. After this period, certification holders need to re-certify to maintain their credentials and stay up-to-date with the latest technologies and best practices in the field.

How to re-certify for Microsoft MB-230 Exam Certification?

To re-certify for the Microsoft MB-230 Exam Certification, candidates must take and pass the most recent version of the MB-230 exam. Microsoft continually updates its exams to reflect the latest industry developments and technological advancements. As a result, it's crucial to stay informed about the current exam content, format, and requirements. Candidates should review the official Microsoft exam page, participate in online forums, and utilize study materials such as those provided by EveDumps to prepare for the re-certification exam effectively.

Is the Microsoft MB-230 exam certification difficult?

The difficulty level of the Microsoft MB-230 exam certification can vary depending on an individual's background and experience. For those with relevant experience in Dynamics 365 Customer Service and a strong foundation in the subject matter, the exam might be less challenging. However, for individuals new to the field or with limited experience, the exam can prove to be quite difficult. Regardless of your background, thorough preparation and access to quality study materials are essential for success.

Benefits of Microsoft MB-230 Certification

Obtaining the Microsoft MB-230 Certification offers numerous benefits for IT professionals, including:

  1. Enhanced credibility: This certification demonstrates your expertise in Microsoft Dynamics 365 Customer Service, making you a valuable asset for your organization and increasing your career prospects.

  2. Competitive advantage: With the MB-230 Certification, you'll stand out among your peers, giving you a competitive edge in the job market.

  3. Up-to-date knowledge: The certification process ensures that you're knowledgeable about the latest tools, technologies, and best practices in Dynamics 365 Customer Service.

  4. Networking opportunities: Becoming certified connects you to a global community of certified professionals, providing networking opportunities and access to valuable industry resources.


In conclusion, the Microsoft MB-230 Certification is a valuable credential for IT professionals looking to advance their careers in Dynamics 365 Customer Service. The certification process can be challenging, but with proper preparation and access to high-quality study materials, such as those provided by EveDumps, candidates can successfully pass the exam and reap the numerous benefits of being a certified Microsoft Dynamics 365 Customer Service Functional Consultant Associate.


Enquire Now

Study AnyTime and Anywhere

  • EveDumps Provide the dumps with PDF format that make sure you could study the MB-230 Dumps on PC, Andriond and IOS in anytime and anywhwere.

100% Mony Back

  • Evedumps can ensure you a passing score in the test. However, if you fail the exam at the first attempt after using our products, we will arrange a Full Refund to you. You just need to send your score report and some relevant forms to us.

90 Days Free Update

  • Once there is some changes on exam, we will update the study materials timely to make them be consistent with the current exam. The dumps you purchase will be updated in time within 90 Days for free.