If you're dealing with network issues on your Cisco switch 9300, obtaining a crash file can help diagnose the problem. It can be frustrating to deal with network issues, but it's essential to identify the cause to prevent further problems down the line. Here's how you can obtain a crash file:
First, connect to the switch via console or Telnet. Then, enter the "show logging" command to view the switch's log files. Look for any log entries related to the crash and note down the date and time. Next, enter the "show tech-support" command and save the output to a file. Finally, submit a service request to Cisco's technical support team and attach the saved output file along with the date and time of the crash.
Cisco's technical support team will analyze the crash file and provide you with a report to help resolve the issue. Remember, they are there to help you, and it's essential to provide as much detail as possible to ensure a swift resolution.
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